Frequently asked questions
The questions couples ask us most when planning their shoot.
Hair & makeup, imported designer dresses, the full shoot and retouching — everything you need is included.You book us directly, with no agency or middleman fees.
Every price includes VAT.There are no helper fees and no gown surcharges.
We keep a large collection of imported designer dresses, and you're free to choose within your package — at no extra charge.
ONA runs three separate spaces (#1, #2, #3).A single session moves through three different moods and backdrops.
Within your set number of retouched images, we revise until you're happy — there's no cap on revision requests.
Booking → pre-shoot meeting (2–3 weeks before) → the shoot → original files (9–14 days after) → selection (online, 7 days) → retouching (first edit within 3 months of your selection, unlimited revisions) → delivery by EMS.
We recommend shooting 5–6 months before your wedding, and booking at least 4 months ahead.
Original files within 9–14 days of the shoot, selection within 7 days, and your first retouched edit within 3 months of selecting.
Yes — we ship worldwide by EMS.Orders are dispatched on average within 2 weeks of your final request (within 5 weeks if an album is added); arrival time varies with customs.
Reach us by KakaoTalk, LINE, Instagram DM or the enquiry form — we'll reply as soon as we can.